Owner FAQs
Answers to your frequently asked questions
-
Am I required to make my property available to Section 8?
Local laws determine whether owners must accept Section 8; there is no universal federal requirement. We recommend checking municipal and state regulations in Dayton, Cincinnati, Columbus, and Indianapolis. If you choose to participate, we will manage inspections, compliance, and lease terms to protect your investment while maintaining clear communication and consistent results. -
Are you licensed?
Yes. We are a licensed residential property management company serving Dayton, Cincinnati, Columbus, and Indianapolis and maintain the required local and state credentials, insurance, and industry compliance to manage properties responsibly and transparently. -
Can I reach you after hours?
Yes. We provide a 24/7 emergency contact for urgent issues and an owner portal for updates. Non-emergency questions are handled during normal business hours with timely, transparent communication so you always know the status of your property. -
Can you put the money directly into my account?
Yes. We offer secure direct deposit for owner disbursements and provide detailed statements through the owner portal so you receive timely funds and transparent financial reporting. -
Do I get to see the lease or sign it?
You can review every lease before it’s executed. We handle lease signing and day-to-day tenant management on your behalf, using standardized, locally compliant agreements unless you request otherwise. Our process prioritizes clear documentation and accountability. -
Do you sell real estate too?
Yes, we are licensed real estate agents and can help you buy or sell property. In addition to our professional property management services, we assist owners with every step of the real estate sales process, ensuring knowledgeable guidance and a seamless transition whether you are looking to purchase another investment or sell your current property. -
How and when do I get my checks?
Owner disbursements are made on a regular schedule after rent is collected and expenses are reconciled. You’ll receive electronic statements detailing all income and deductions; direct deposit is available to simplify cash flow and bookkeeping. -
How is rent collection handled?
We use a multi-channel rent collection system including online payments and ACH to maximize on-time payments. Late payments are enforced per lease terms and our collection process is designed to protect cash flow, reduce delinquencies, and maintain consistent occupancy. -
How long of a lease do you sign?
We typically use 12-month leases to promote stability and tenant retention, but we tailor lease length to market conditions and owner preferences. Shorter terms or month-to-month options are available when strategically appropriate. -
How much security deposit do you charge the tenant?
Security deposit amounts follow local regulations and market standards and are set based on rent level and tenant screening outcomes. Our approach balances risk mitigation with competitive pricing to help with leasing and retention. -
How soon can you start managing my property?
We can begin as soon as the management agreement is signed and basic onboarding items (keys, property condition, required documentation) are complete. Marketing and tenant placement typically begin immediately, with full onboarding often completed within a short, specified timeframe so your property isn’t left idle. -
What type of properties do you manage?
We specialize in residential rental properties across Dayton, Cincinnati, Columbus, and Indianapolis, including single-family homes, townhomes, condos, and small multifamily units. Each property receives focused, hands-on management to protect and grow its value. -
What type of reports do I get and how often?
Owners receive monthly financial statements, rent rolls, maintenance summaries, and access to a real-time owner portal. Customized reports and additional detail are available on request to support investor decision-making and transparency. -
Who holds the tenant security deposit?
Security deposits are held in a dedicated trust or escrow account in accordance with local laws. We handle accounting, documentation, and lawful return procedures to ensure compliance and protect owner and tenant interests.
